TCC The Cooling Company LLC

HVAC Dispacher Call Center ONLY

Las Vegas, NV, us

Company: TCC The Cooling Company LLC

Category: Customer service / support

Published on 2021-10-21 19:22:56

Job Description Applicants MUST have a minimum of 3-5 years HVAC Customer Service experience / Call Center ONLY. Candidates who do not meet this requirement WILL NOT be considered for the position. Please DO NOT APPLY if you do not meet the minimum requirements. We are an HVAC company seeking a customer service representative to join our team You will be responsible for helping our customers and our field team. We have a few openings and scheduled working hours may vary. Our company is open 7 days a week from 7am to 10pm (8:30pm during winter hours). Our company offers benefits after 90 days of employment, as well as other perks. We are looking for a candidate to start immediately Submit resume and references to for immediate consideration and to schedule interview today Responsibilities: Answer customer phone calls. Input customer information into our internal database. Schedule appointments using our internal software. Keep track of GPS to ensure appointments are taking placed during scheduled time frames. Respond to company emails from customers and lead sources. Make outbound phone calls to schedule appointments and services. Send and receive messages to and from several staff members throughout the shift as needed. Qualifications: At least 3-5 years HVAC Customer Service experience / call Center (over the phone) experience. ​Speak English, and Spanish or Tagalog preferred. Typing at least 50-60wpm. Must be able to work weekends and night time. Knowledge of using Apple computers and software. Ability to multi-task in a fast paced environment. Must be friendly and professional. Must be punctual and have excellent attendance. Must be thorough and detail oriented. Must be a self starter who does not require constant supervision. ​ Company Description The Cooling Company is a family owned company that takes great pride in providing the ultimate comfort level for of our customers. Submit your resume and references immediately to join our team
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