Howard Brown Health

Lead Medical Assistant

Chicago, Illinois, United States

Company: Howard Brown Health

Category: Healthcare Support Occupations

Published on 2021-10-21 19:13:10

Job DetailsJob Location Howard Brown Health 63rd St. - Chicago, ILWhy Howard Brown Health A mission-driven organization for purpose-driven people. Howard Brown exists to eliminate the disparities in healthcare experienced by lesbian, gay, bisexual and transgender people through research, education and the provision of services that promote health and wellness Community-based health clinics in some of Chicago’s most underserved neighborhoods The largest LGBTQ health provider in the Midwest Latinx inclusive community based on respect, equal opportunity, and appreciation of diversity to provide the culturally competent support and services within Howard Brown Health.

What is in it for you:

A commitment to work-life balance with: 3-weeks paid vacation and 1-week of personal time 12 accrued sick days per year 9 paid holidays, including Juneteenth PTO Exchange allows employees to turn unused PTO into liquid assets Employer-sponsored health, dental, vision insurance with two PPO plans and an HMO plan. BCBS HMO, PPO and PPO Select Plans HMO premium = $27/month BCBS Dental premium = $7.50/month EyeMed Vision premium = $3.26/month 401k program with up to 5% employer match after 90 days = $1,700+ Employer-paid basic life insurance valued at one times the annual salary up to one hundred thousand dollars. Voluntary Life and AD&D, and Short-term and Long-term disability Up to $720 pre-tax commuter and parking benefit account Flexible Spending Accounts for healthcare and dependent care Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF Employee Assistance Program with 5 employer-paid counseling sessions 50% off at Brown Elephant Resale Shops and discounts at local businesses

What you can expect:

Under the supervision and direction of the staff nurses and primary care providers, provides direct patient care and clerical support. Performs other related duties as assigned.

How you will make an impact:

Carries out policies and procedures developed to maintain infection control and safety. Performs duties according to approved policies and procedures relating to OSHA and Standard Precautions. Performs routine clinical functions to include but not be limited to: vital signs, weight, blood pressure, urine sugar/protein dips, and hematest. Multiple site assignments as needed. Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts. Records data collected in appropriate EMR system. Reports patient observations to the responsible provider or staff nurse. Performs lab procedures as assigned, collects, labels, and processes all specimens including urine, stool, sputum, and blood as required. Provides patient with appropriate requisition, information and instruction for ancillary tests and procedures ordered by physicians. Stocks inventory and ensure cleanliness of examination rooms, equipment, and work area. Reports medical and office supply inventory needs to supervisor. Prepares specimens for shipment to external lab ensuring that specimens are ready and picked up by courier in accordance with designated courier schedule. Checks spiceworks voicemail and route phone messages to providers or nurses. Ensures that specimens are processed in accordance with established Howard Brown research protocol. Maintains patient flow. Participates in quality assurance process via data collection, evaluation of results, and implementation of recommendations. Participates in research project participant recruitment as directed. Performs data entry into Centricity as needed (i.e. referrals, depression collaborative) Demonstrates commitment to Howard Brown core values, mission, and vision. Participates in huddles. Performs medical reception functions. Mandatory attendance of department meetings. Performs other duties as directed. Process purchase orders and obtaining appropriate signatures for approval for clinic when manager is out of office. Oversee clinic tracking logs of refrigerator and sharp containers on a day basis. Train Medical Assistants Externs students and evaluate their performance. Complete Students evaluation forms and gives to manager for approval.


Generally pleasant environment. Will need to work some evenings or weekend as required. Space is limited and must be shared for optimal usage. Required to work at all Howard Brown locations as assigned.

What you will bring to Howard Brown Health:

Minimum Qualifications:

Medical Assistant certification from an approved school. Certification MUST be current. Must have successfully completed and maintained all requirements for MA I, II, and III. Good interpersonal skills and ability to work well within a team setting.


HS Diploma/GED


AAMA/AMT Certification or 1-yeartenure with HBH or external experience


2+ years tenure with HBH or relevant experience

Preferred Qualifications:

Previous experience in a health care setting dealing with HIV/AIDS clients and written or communication skills in English and Spanish. Displays initiative in the work setting Must demonstrate exceptional written and verbal communication skills Bilingual (English/Spanish) is a plus
Apply for the job