Pre Service Coordinator
Brookhaven, Mississippi, United States
Company: Youth Villages
Category: Community and Social Service Occupations
Published on 2021-10-21 19:13:03
OverviewMarket for new referrals in region to meet census goals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community. Participate in education and outreach about the program. Maintain regular contact with known referral sources and provide appropriate customer service to all external and internal customers. Communicate at least weekly with regional supervisor regarding active referral numbers, referral needs, red-flag referrals, and census projections. Communicate progress and barriers within appropriate timeframes for supervisor to provide support and assistance where needed. Process Initial Screening Forms and referrals and conduct face-to-face biopsychosocial intake assessment within the expected timeframes. Complete referral packets and submit timely to Placement Services for pre-certification with HSM. Contact current and previous service providers during the referral process to gain multiple perspectives and to discuss needs for ongoing services after enrollment in the program. Collect all clinical information necessary for MYPAC admission and verify Medicaid eligibility. If family does not have active Medicaid and is clinically pre-certed through HSM, support family in obtaining MYPAC Medicaid eligibility. During eligibility determination, check in with families weekly and provide 24/7 crisis response and intervention as necessary. Seek assistance from regional supervisor and assigned clinical consultant as needed for crisis response triage and report crises according to critical incident reporting process. Foster families from referral to admission and provide support and crisis response as needed. This includes 24/7 on-call support to help families when emergency situations arise. Maintain adherence to the legal guidelines as a mandated reporter with the guidance of the Regional Supervisor and Clinical Consultant. Maintain adherence to confidentiality within the ethical and legal guidelines. Attend and participate in individual supervision with the Regional Supervisor. Inform the Regional Supervisor of any area in which there is a need for clarification or when the Pre- Service Coordinator feels that they do not have the skills necessary to carry out a required task or intervention. Develop and implement, with the aid of the Regional Supervisor, a Professional Development Plan to increase the skills necessary for completion of the job and to allow for professional growth. Attend all trainings as required. Interact in a positive manner within any capacity of the job. Perform other duties as assigned. Qualifications
Master’s degree and certification as DMH Mental Health Therapist or professional license required Experience in providing customer service and comprehensive mental health assessments preferred
Experience growth and development through our continuous training as well as tuition and licensure reimbursement or pursue opportunities to advance both clinically and administratively with Youth Villages.
Medical, Dental, Prescription Drug Coverage and Vision
Retirement Savings Pension Plan
2 weeks paid vacation
12 paid sick days per year
10 paid holidays
Paid Parental Leave
Mileage & Cell Phone Reimbursement
Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.